Inside the limits, water and sewer are the Town of Hillsville's own utility. The utility application is returned to Town Hall in person with a deposit, the Town's Utilities Director, Darrick Mayes, takes the questions at 276-728-5533, and Town Hall is 410 N. Main Street, (276) 728-2128. The Town can treat up to 125,000 gallons of water a day.
Hillsville also zones, which the county does not. Chapter 171 of the town code was adopted by Town Council on June 26, 1995, and it sorts the corporate limits into districts: residential, commercial, industrial and landfill, plus an A-1 Agricultural and Residential district written to keep farm sections from being made undesirable for farming. Farm ground zoned to stay farm ground, inside a town line, is a real thing in Hillsville. One town officer holds the Building Code Official and Zoning Administrator roles together, at extension 307.
Both governments regulate the floodplain, separately. The Town's provisions went into that same zoning chapter in June of 2004, over land identified as being in the one-hundred-year floodplain by the Federal Insurance Administration, while outside the limits the county requires a Floodplain Development Permit for development in a Special Flood Hazard Area, counting filling, grading, paving and excavating as development.
Step across the line and public water becomes a named system rather than a service area. The one reaching around town is the Public Service Authority's Route 100 system, covering Route 58 East and Route 221 North in Hillsville and beyond, along with Route 100 North, Lovell Road, Whitetown Road, Little Vine Road, Double Cabin Road, Hardscuffle and Spring Willow Road. Sewer crosses the other way: what the county collects at the Exit 14 Industrial Park area, at Fancy Gap and in Hillsville East is pumped to the Town for treatment, so the town line and the sewershed are not the same shape. Where the water comes from is one of the five factors we read before we price land, and here that answer changes at the corporate line, not at the mailing address.